Quick and Painless process.
Trustworthy and Professional Follow-Up. The dealership reached out and demonstrated excellent customer service and follow-through. While we bought a used "must have this week" car with them this time, with such service we will look to them for our next major purchase. I feel much better as I want to support local businesses--and building these relationships are a two-way street. Toyota of Santa Fe reached out and made the issue right.
Staff was courteous, thorough, and honest. Took my car in for service and the staff explained the problem very clearly and very consistent with an outside opinion I had already solicited. The wait time was a bit long due to a high volume of customers and the nature of the repairs, but no parts had to be back ordered, the pricing was very reasonable, and the waiting facilities were very comfortable.
I can only speak to the quality of the service department, and only for routine maintenance (oil changes, fluids, filters, etc.), but they've always gotten me in and out in good time and have always been friendly and competent. I can't comment on the quality or timeliness of any major repairs nor on the sales department.
Thank you to Trini, Jeff and Francesco for helping us and dealing with us during the purchasing of our daughters 16th birthday car. It was a process and I know we were asking a lot, but in the end.... we made the deal and bought a 2016 Toyota Corolla and our daughter was happy when we presented it to her. You all definitely worked with us to help us make the right choice at the right price!! Thank you from The Romero’s
Daniel Lopez was great to work with. Positive attitude and knows his stuff. I would gladly refer my friends and family to work with Daniel.
I had a great experience here at Toyota of Santa Fe! Halle Warren was my sales rep and she is excellent. I highly recommend you get a hold of here if you are looking for a new vehicle.
My Rav4's back hatch suddenly stopped closing, and I drove it over to the service department here. Carl fixed it in 3 minutes, and didn't charge me a dime. Thank you!!!
Had to buy a car or keep paying for a rental car. Visited many dealerships in Santa Fe. Toyota was the only dealership interested in talking to me and helping me find a car I could afford. Halle was great. She was excited to help me find a car. Let's just say, the next time I need a car, Toyota will be my first and last stop. If you visit Toyota, ask for Halle. She and all the staff at Toyota made buying a car less stressful. I love my perfect little car. Thank you, Toyota of Santa Fe.
Leave Us A Review