Customer Testimonials
My wife and I bought a low-mileage used 2014.5 Camry Hybrid from Toyota of Santa Fe. Unfortunately, the front bumper cover was damaged before we acquired the car but they promised to fix it. To make things easier for us, they arranged to have the repair done in our hometown of Tucumcari. Jacks, the repair shop here, failed to put all of the clips back into place, and wind stress against the undersupported bumper cover caused a splash guard to dislodge from beneath the car. While this was the fault of the repair shop, Trini and Toyota of Santa Fe still ...
I went to the dealership and didn't see anything in my price range and as I was leaving a salesman approach and offered assistance. I told him $10,000. and he found a truck in the service department within my budget. We test drove the truck and it was clean with plenty of power just not the right one for me. Very helpful and willing to go out of there way to check back to see if I was still in the market.
On a very hot day, travelling in our Toyota Prius from Kansas to Albuquerque with the car packed with family, we had inadvertently blocked a cooling vent which caused the master warning light to come on. We pulled in to Santa Fe Toyota feeling apprehensive and stressed. Brian Brannan immediately took control of the situation and while we all cooled off in the customer lounge, Brian had the car diagnosed and presented us with a thorough explanation. We were overwhelmed by the friendliness of everyone there and we were soon back on the road feeling reassured and our deepest thanks ...
I love my Toyota this my first new car and Mark the dealer was such a nice and understanding sales representative took the time to talk me through everything wouldn't change anything thank you Toyota couldn't have done it without you ❤️
My experience with staff in the service department was exceptional. I really appreciate how professional and knowledgeable both Frank Guerra, service advisor, and Chuck Roberts, master certified mechanic, were during my visit. They listened to me, answered my numerous questions about what was going on with my vehicle, and simply charged me for brief amount of time it took to diagnosis the problem. Although I only wanted to diagnosis the problem today, they went out of their way to make sure my battery was charged, so I wouldn't be potentially stranded during my long commute home. Couldn't ask for more ...
Our experience with Halle was the best car purchasing experience that we have ever had. She shattered our past experiences with car salesmen. She shifted the paradigm from selling at all costs to being user friendly and responsive to the need of the customer. I would recommend Halle to anyone looking to purchase a car.
The service at Toyota was exceptional ! All worries of first car shopping were taken away, and the experience was great. Shoutout to salesman Mark for being so welcoming and helpful. He did a great job at getting us into a car that suits our family perfectly .
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