Service Appointments Support Representatives

  Service Appointments & Support Representatives

 Service Appointments & Support Representatives Wanted

Toyota of Santa Fe is now hiring extremely talented and professional Service Appointment & Support Representatives. We are a company that has a philosophy of a family atmosphere with a corporate structure. We strive to ensure that our team members have the support they need to succeed. If you’ve got the drive to join a fast paced working environment and hit our high standards!
Looking for immediate hires with flexibility in schedule including evenings and weekends.

Responsibilities

• Outbound lead follow-up: Internet inquiries, customer reacquisition, customer retention, etc.
• Answer ALL incoming phone calls according to a proven, pre-set script, and schedule service appointments
• Confirm appointments and re-schedule missed appointments
• Deliver inquiries/messages intended for other service personnel and departments promptly
• Speak directly with customer to assist with all inquiries, issues and offer additional services
• Purify and update customer changes in database.
• Contact current customer base on current marketing incentive

 

Qualifications

• Ability to work in a fast paced environment.
• A high level of energy and strong motivation to learn and succeed.
• Pleasant, engaging and professional phone manner
• Call Center/collections/customer service and/or sales and marketing experience preferred
• Team player, positive attitude!
• Strong PC and internet skills
• No outbound phone call reluctance
• Willing to learn and driven to achieve
• High school diploma or equivalent.

 

*All potential employees must pass pre-employment testing including a background check and drug screen

 

We Offer

  • Health insurance
  • Dental insurance
  • Vision, Life, Disability insurance
  • 401(k) plan with company match
  • Paid time off

 

Apply online at http://www.toyotaofsantafe.com/careers/ or see Paul Sandoval, Parts & Service Director at Toyota of Santa Fe.

For More information call: 505-992-1530 or email  pauls@toyotaofsantafe.com