Service Staff

Service & Parts Management

The Buddies in Charge

  • Carl Martinez

    Carl Martinez

    Service Manager

    Direct: 505-992-1532
    Service Appointments: 505-992-1787
    Parts: 505-795-7418
    For these Numbers call 505-982-1901 followed by ext 9, then at the prompt dial this extension
    My ext: 154
    Used Car Recon ext: 205
    Service ext: 256
    Parts ext: 255

    Email MeMore InfoCarl
    Carl Martinez

    Carl Martinez

    Service Manager

    Carl strives to treat each customer with respect and provide honest and ethical service to ensure their vehicle stays safe and reliable.  Carl is one of our many success stories here.  After being one of our top service advisors, he was promoted to service manager, where he’s excelled for many years.  He likes to spend every moment he can being with family and enjoying New Mexicos outdoors.    Carl is an Army Veteran

     

  • Jack  Chambers

    Jack Chambers

    Parts Manager

    Direct: 505-992-1536
    Parts: 505-795-7418
    For these Numbers call 505-982-1901 followed by ext 9, then at the prompt dial this extension
    My ext: 130
    Parts ext: 255
    Service ext: 256

    Email MeMore InfoAbout Jack
    Jack  Chambers

    Jack Chambers

    Parts Manager

    ABOUT ME: Jack is our Parts manager and one of the most professional buddies you’ll meet. You can always count on Jack to respond to what you want, when you want it. Originally from Chicago then Phoenix, Jack moved to New Mexico where its cooler. AND has been here ever since.
    WHERE YOU MIGHT HAVE SEEN ME: Jack came to us from another dealership in the Albuquerque area. He’s worked in parts since graduating from High School.
    FAVORITE THING TO DO OUT OF WORK: Jack stays busy with son and daughters tournaments. He’s a father of 4 and a grandfather of 2. Loves Sports, especially Hockey and Nascar. Favorite teams are Chicago Black Hawks and Chicago Bears. Favorite race car driver is Tony Stewart. Plays the Drums. Likes all types of music. Favorite is Lynyrd Skynyrd Jack Chambers.
    BUDDY TIP: Do it right the first time to reduce extra work later.

  • Jennifer Martinez

    Jennifer Martinez

    Express Service Manager

    Direct: 505-992-1670
    Service Appointments: 505-992-1787
    For these Numbers call 505-982-1901 followed by ext 9, then at the prompt dial this extension
    My ext: 276
    Express Hotline: 250

    Email MeMore InfoJennifer
    Jennifer Martinez

    Jennifer Martinez

    Express Service Manager

    ABOUT ME: Jennifer is one of our many success stories. She moved her way up from accounting to warranty to service advisor and is now in charge of Express Maintenance on Cerrillos Road.
    WHERE YOU MIGHT HAVE SEEN ME: Before working at Toyota, Jennifer worked in Sales and Catering at the Holiday Inn. She was born and raised in Santa Fe.
    FAVORITE THING TO DO OUT OF WORK: Bargain Shopping. Spending Time with her husband and  three kids.
    BUDDY TIP: I like to meet someone new everyday

  • Paul Sandoval

    Paul Sandoval

    Parts and Service Director

    Direct: 505-992-1530
    Service Appointments: 505-992-1787
    Parts: 505-795-7418
    For these Numbers call 505-982-1901 followed by ext 9, then at the prompt dial this extension
    My ext: 121
    Service ext: 256
    Parts ext: 255

    Email MeMore Info
    Paul Sandoval

    Paul Sandoval

    Parts and Service Director

    Paul strives to treat all customers with respect, making relationships by being genuine.

Service Advisors

Here’s who actually manages the service your vehicle receives.

  • Adrian Medina

    Adrian Medina

    Service Advisor

    Direct: 505-992-1531
    Service Appointments: 505-992-1787
    Parts: 505-795-7418
    For these Numbers call 505-982-1901 followed by ext 9, then at the prompt dial this extension
    My ext: 155
    Used Car Recon ext: 205
    Service ext: 256
    Parts ext: 255

    Email MeMore InfoAdrian Medina
    Adrian Medina

    Adrian Medina

    Service Advisor

    FROM ADRIAN: Adrian has been with Toyota since 2003.
    He commutes daily from Albuquerque in his camry.  But his favorite toyota model is the Tacoma!
    WHERE YOU MIGHT HAVE SEEN ADRIAN: Coming Soon
    FAVORITE THING TO DO OUT OF WORK: In his spare time, he’s part of a very famous band.. featured on KDCE! severo y grupo fuego  https://www.facebook.com/SEVEROYGRUPOFUEGO/
    ADRIAN’S BUDDY TIP: Coming Soon
    SCHEDULE SERVICE WITH ADRIAN:
    Schedule Service with Adrian. 

  • Brian Brannan

    Brian Brannan

    Service Advisor

    Direct: 505-992-1534
    Service Appointments: 505-992-1787
    Parts: 505-795-7418
    For these Numbers call 505-982-1901 followed by ext 9, then at the prompt dial this extension
    My ext: 157
    Used Car Recon ext: 205
    Service ext: 256
    Parts ext: 255

    Email MeMore InfoBrian Brannon
    Brian Brannan

    Brian Brannan

    Service Advisor

    Brian was the fixed operations director for 26 years in Los Angeles before he visited Santa Fe and found his new home. Since then, he’s been a dog recuser for greyhound racing. He also is a co-owner of a real estate company.

    Schedule service with Brian

  • Damian Roybal

    Damian Roybal

    Service Advisor & Rental Director

    Rental Direct: 505-795-7405
    For these Numbers call 505-982-1901 followed by ext 9, then at the prompt dial this extension
    Rental ext: 195
    Service ext: 256

    Email MeMore Infodamian
    Damian Roybal

    Damian Roybal

    Service Advisor & Rental Director

    FROM DAMIAN: If you need a rental vehicle I’m your guy. I oversee internal service operations such as details, and sublet work done by our various vendors. I really enjoy working in the auto industry, no two days are the same. I’ve gained a great amount of knowledge working for Toyota, and continue to do so everyday! There are many opportunities in this dynamic industry. ..

    WHERE YOU MIGHT HAVE SEEN DAMIAN: I have been with Toyota of Santa Fe for about 2 years now. One and a half of those years I spent working as a porter. I have probably assisted you on the service drive in one way or another.
    FAVORITE THING TO DO OUT OF WORK: I love spending time with my family and watching sports, mainly basketball and football. I am a HUGE Los Angeles Chargers fan.

    DAMIAN’S BUDDY TIP: Don’t be afraid to step outside of your comfort zone. New experiences are vital to character development. A wise man once said the true measure of character is the actions you take when nobody is watching

  • Frank Guerra

    Frank Guerra

    Service Advisor

    Direct: 505-992-1790
    Service Appointments: 505-992-1787
    Parts: 505-795-7418
    For these Numbers call 505-982-1901 followed by ext 9, then at the prompt dial this extension
    My ext: 156
    Used Car Recon ext: 205
    Service ext: 256
    Parts ext: 255

    Email MeMore Infoabout frank
    Frank Guerra

    Frank Guerra

    Service Advisor

    Background Born & raised in Los Angeles, California. Moved to New Mexico when was 13. Graduated from Pecos High School. At Beaver (previously Sauter) for nearly 12 years. 6 in Service and previously 6 in Sales. Prior to that, worked as a chef at the Steaksmith for 8 years. Married with 3 kids, 3 yr old son, 6 yr old daughter and 13 year old son. Car Philosophy Prefers to appreciate life and its opportunities. If something isn’t available, find another way to do the job. Trivia Likes to spend every spare moment with his family. Involved in Ultimate Fighting, a type of mixed Martial Arts. Trains each week. Blue Belt. Also likes to watch sports and movies. His favorite teams are the LA Lakers, Oakland Raiders, LA Dodgers. Favorite movies are “Seven” and “American History X”.

     

    Schedule Service with Frank  

  • Joe Sanchez

    Joe Sanchez

    Service Advisor

    Direct: 505-795-7406
    Service Appointments: 505-992-1787
    Parts: 505-795-7418
    For these Numbers call 505-982-1901 followed by ext 9, then at the prompt dial this extension
    My ext: 167
    Used Car Recon ext: 205
    Service ext: 256
    Parts ext: 255

    Email MeMore InfoJoe
    Joe Sanchez

    Joe Sanchez

    Service Advisor

    Joe has over 10 years as a Toyota service advisor. He commutes daily from Albuquerque so he knows the importance of reliable transportation. In his spare time, he enjoys being with his little girl and fishing. His favorite Toyotas are Tundra for their durability and Camry for their reliability.

  • Ray Anchondo

    Ray Anchondo

    Used Car Recon Supervisor

    Ext: 205

    Email MeMore Infoabout Ray
    Ray Anchondo

    Ray Anchondo

    Used Car Recon Supervisor

    Background I was born and raised in Santa Fe. I’ve been with Toyota of Santa Fe for 15 years. Car Philosophy I treat my customers like family. Trivia I love the outdoors, especially Archery & Hunting.
    Ray’s Department: https://www.toyotaofsantafe.com/quality-inspection/

  • Roger Mendiola

    Roger Mendiola

    Service Advisor

    Service Appointments: 505-992-1787
    Parts: 505-795-7418
    For these Numbers call 505-982-1901 followed by ext 9, then at the prompt dial this extension
    My ext: 101
    Used Car Recon ext: 205
    Service ext: 256
    Parts ext: 255

    Email Medamian
    Roger Mendiola

    Roger Mendiola

    Service Advisor

Parts Advisors

Do you ‘do it yourself’?  Or maybe you are looking to make your ride even better?  Here’s who you see

  • Chris Sena

    Chris Sena

    Parts Professional

    Direct: 505-992-1523
    Parts Direct: 505-795-7418
    For these Numbers call 505-982-1901 followed by ext 9, then at the prompt dial this extension
    My ext: 131
    Parts ext: 255
    Service ext: 256

    Email MeMore InfoChris Sena
    Chris Sena

    Chris Sena

    Parts Professional

    ABOUT ME: Chris works directly with our service technicians and lube techs in providing parts and accessories for your vehicle.  Chris has over 20 years in Automotive Parts.
    WHERE YOU MIGHT HAVE SEEN ME: Enjoying outside every minute he can.
    FAVORITE THING TO DO OUT OF WORK: Spending time with family, especially his daughter.  He also enjoys Dallas Cowboys, corona beer and riding his bike.
    BUDDY TIP: There’s always a right part for any job. You just have to find it.

  • Christian Ramirez

    Christian Ramirez

    Parts Professional

    Parts Direct: 505-795-7418
    For these Numbers call 505-982-1901 followed by ext 9, then at the prompt dial this extension
    My ext: 137
    Parts ext: 255
    Service ext: 256

    Email MeMore Info
    Christian Ramirez

    Christian Ramirez

    Parts Professional

    ABOUT ME: Cris assists our technicians with any parts or accessories they need for your vehicle. Prior to working in parts, Cris was involved in Home Improvement construction and maintenance.
    WHERE YOU MIGHT HAVE SEEN ME: Chris has been with our dealership awhile. You may have seen him in the old location behind the counter.
    FAVORITE THING TO DO OUT OF WORK: Cris enjoys playing soccer and listening to Pop music. Favorite Band is Kirk Franklin.
    BUDDY TIP: Listen to the customer and what we have to fill that need.

  • Conner  Spridgen

    Conner Spridgen

    Parts Professional

    Parts Direct: 505-795-7418
    For these Numbers call 505-982-1901 followed by ext 9, then at the prompt dial this extension
    My ext: 193
    Parts ext: 255
    Service ext: 256

    Email MeMore InfoConner
    Conner  Spridgen

    Conner Spridgen

    Parts Professional

    ABOUT ME: Conner helps our customers with additional parts or accessories for their vehicles. If we don’t have what you want, Conner can order it for you.
    WHERE YOU MIGHT HAVE SEEN ME: Helping customers with Parts purchases.
    FAVORITE THING TO DO OUT OF WORK:  Conner spends every spare moment enjoying his two sons.    Conner is also a fan of  Texas Tech and KC Chiefs.
    BUDDY TIP: Treat everyone as you want to be treated.

  • Johnny King

    Johnny King

    Parts Professional

    Parts Direct: 505-795-7418
    For these Numbers call 505-982-1901 followed by ext 9, then at the prompt dial this extension
    My ext: 132
    Parts ext: 255
    Service ext: 256

    Email MeMore InfoJohnny King
    Johnny King

    Johnny King

    Parts Professional

    ABOUT ME: Johnny King manages the Parts and Accessories Counter in our Main Facility on St Michaels.  He’s one of our most experienced parts/service professionals going back to the days of Sauter Toyota.  He also has experience in detail, lube shop, and as a service technician.

    ABOUT ME: Coming Soon

    WHERE YOU MIGHT HAVE SEEN ME:  Johnny enjoys exploring New Mexico and visiting some of the most popular areas.

    FAVORITE THING TO DO OUT OF WORK: Johnny enjoys family, and he considers the Toyota of Santa Fe team his family too. He  recently married a former manager of our service support team.

    BUDDY TIP: Helping others also helps you to grow as a person.

  • Kyle Hayes

    Kyle Hayes

    Wholesale Parts Manager

    Direct: 505-992-1535
    Parts: 505-795-7418
    For these Numbers call 505-982-1901 followed by ext 9, then at the prompt dial this extension
    My ext: 129
    Parts ext: 255
    Service ext: 256

    Email MeMore InfoKyle
    Kyle Hayes

    Kyle Hayes

    Wholesale Parts Manager

    ABOUT ME: Kyle manages our Wholesale Parts department. Kyle is an expert in Toyota and Honda Parts.
    WHERE YOU MIGHT HAVE SEEN ME: Before joining us at Toyota of Santa Fe, he worked for a Honda franchise as a parts advisor.
    FAVORITE THING TO DO OUT OF WORK: Kyle is either working or commuting from Albuquerque.
    BUDDY TIP: Call Me. I’ve got lots of info to share. 505-992-1535

Express

In a Rush? Here’s Our Express Advisors and Techs

  • Andrew Acuna

    Andrew Acuna

    Lube Tech

    Express: 250
    Service: 256
    Service Page: 403

    Email MeMore Infoandrew
    Andrew Acuna

    Andrew Acuna

    Lube Tech

    FROM ME: Andrew is one of our Lube Techs in Express Maintenance on Cerrillos Road.

    WHERE YOU MIGHT HAVE SEEN ME: Coming Soon

    FAVORITE THING TO DO OUT OF WORK: Coming Soon

    BUDDY TIP: Coming Soon

  • Assael Herrera

    Assael Herrera

    Lube Tech

    Service: 256
    Service Page: 403

    Email MeMore InfoAssael
    Assael Herrera

    Assael Herrera

    Lube Tech

    About Assael: Assael is a lube Tech at our express Maintenance facility on Cerrillos Road.
    WHERE YOU MIGHT HAVE SEEN ME: Assael is originally from Bernardino California. AND is really enjoying New Mexico.
    FAVORITE THING TO DO OUT OF WORK: In his spare time, he plays the guitar and piano. He’s also into photography and art.
    BUDDY TIP: Life’s a game. Play It!

  • Daniel Guerrero

    Daniel Guerrero

    Express Advisor

    Express Ext  138
    Appointments: 505-780-4767
    Express Hotline: ext 250
    Express Page: ext 405

    Email MeMore Infodaniel
    Daniel Guerrero

    Daniel Guerrero

    Express Advisor

    ABOUT ME: Originally from El Paso, I came to New Mexico at the suggestion of a friend. I’ve been with Beaver, Now Toyota of Santa Fe for over 20 years. I started in Rentals for 4 ½ years .. then moved into service. AND Now i’m in express. Before Beaver and now Toyota of Santa Fe, I worked in Shipping and Receiving at Empire Builders. I have a daughter.
    WHERE YOU MIGHT HAVE SEEN ME: Daniel is a Navy Veteran. He’s also worked in all parts of service.
    FAVORITE THING TO DO OUT OF WORK: I like to hike and camp and I enjoy all sports, especially Bike Riding.
    BUDDY TIP: Remember that we are here because of our customers. I treat my customers like I’d like to be treated.

  • Elijah Moya

    Elijah Moya

    Lube Tech

    Service Appointments: 505-992-1787
    For these Numbers call 505-982-1901 followed by ext 9, then at the prompt dial this extension
    Express ext: 250
    Service ext: 256
    Service Page ext: 403

    Email MeMore Infoelijah
    Elijah Moya

    Elijah Moya

    Lube Tech

    ABOUT ME: Elijah is a lube tech at Express Maintenance on Cerrillos Road.
    WHERE YOU MIGHT HAVE SEEN ME: Coming Soon
    FAVORITE THING TO DO OUT OF WORK: Coming Soon
    BUDDY TIP: Its all about the team work.

  • Erick Martinez

    Erick Martinez

    Express Service Advisor

    Service Appointments: 505-992-1787
    For these Numbers call 505-982-1901 followed by ext 9, then at the prompt dial this extension
    My ext: 278
    Express Hotline: 250

    Email MeMore Infoerick
    Erick Martinez

    Erick Martinez

    Express Service Advisor

    ABOUT ME: Erick is one of the senior TXM at Express Maintenance on Cerrillos Road.  He plays guitar and loves riding his motorcycle.
    WHERE YOU MIGHT HAVE SEEN ME: Erick went to Capital High School and studied at Santa Fe Community College.
    FAVORITE THING TO DO OUT OF WORK: jogging on the beach and barbecue.
    BUDDY TIP: Laugh and the world laughs with you.

  • Erick Vasquez

    Erick Vasquez

    Lube Tech

    Service Appointments: 505-992-1787
    For these Numbers call 505-982-1901 followed by ext 9, then at the prompt dial this extension
    Express ext: 250
    Service ext: 256
    Service Page ext: 403

    Email MeMore Infoelijah
    Erick Vasquez

    Erick Vasquez

    Lube Tech

    ABOUT ME: Elijah is a lube tech at Express Maintenance on Cerrillos Road.
    WHERE YOU MIGHT HAVE SEEN ME: Coming Soon
    FAVORITE THING TO DO OUT OF WORK: Coming Soon
    BUDDY TIP: Its all about the team work.

  • Jacob Serna

    Jacob Serna

    Lube Tech

    Express: 250
    Service: 256
    Service Page: 403

    Email MeMore Infojacob
    Jacob Serna

    Jacob Serna

    Lube Tech

    ABOUT ME: Jacob is a lube tech in Express Maintenance. He enjoys the fact pace.
    WHERE YOU MIGHT HAVE SEEN ME: Coming Soon
    FAVORITE THING TO DO OUT OF WORK: Coming Soon
    BUDDY TIP: Coming Soon

  • Marcus Cde Baca-Madrigal

    Marcus Cde Baca-Madrigal

    Lube Tech

    Express: 250
    Service: 256
    Service Page: 403

    Email MeMore InfoAbout Marcus
    Marcus Cde Baca-Madrigal

    Marcus Cde Baca-Madrigal

    Lube Tech

    ABOUT ME: One of our newest Lube Techs.  You’ll see him at Express maintenance on Cerrillos Road
    WHERE YOU MIGHT HAVE SEEN ME: Coming Soon
    FAVORITE THING TO DO OUT OF WORK: Coming Soon
    BUDDY TIP: Coming Soon

  • David Balizan

    David Balizan

    Lube Tech

    Express: 250
    Service: 256
    Service Page: 403

    Email MeMore InfoAbout Marcus
    David Balizan

    David Balizan

    Lube Tech

    ABOUT ME: One of our newest Lube Techs.  You’ll see him at Express maintenance on Cerrillos Road
    WHERE YOU MIGHT HAVE SEEN ME: Coming Soon
    FAVORITE THING TO DO OUT OF WORK: Coming Soon
    BUDDY TIP: Coming Soon

  • Michael Roberts

    Michael Roberts

    Lube Tech

    Service Appointments: 505-992-1787
    For these Numbers call 505-982-1901 followed by ext 9, then at the prompt dial this extension
    i class=”fa fa-phone”> Express ext: 250

    Email MeMore Infomichael roberts
    Michael Roberts

    Michael Roberts

    Lube Tech

    ABOUT ME: Michael literally has cars in his blood. Following in his dad’s footsteps! In his spare time, he enjoys motorcycles and video games.  Michael works for both Enchanted Mazda and Toyota of Santa Fe.
    WHERE YOU MIGHT HAVE SEEN ME: Coming Soon
    FAVORITE THING TO DO OUT OF WORK: Coming Soon
    BUDDY TIP: Coming Soon

  • Tenzin Dekhang

    Tenzin Dekhang

    Lube Tech

    Express: 250
    Service: 256
    Service Page: 403

    Email MeMore Infotenzin
    Tenzin Dekhang

    Tenzin Dekhang

    Lube Tech

    ABOUT ME: Tenzin is a lube tech at express maintenance.
    WHERE YOU MIGHT HAVE SEEN ME: Coming Soon
    FAVORITE THING TO DO OUT OF WORK: Coming Soon
    BUDDY TIP: Coming Soon

  • Vicente Garcia

    Vicente Garcia

    Express Service Advisor

    Service Appointments: 505-992-1787
    For these Numbers call 505-982-1901 followed by ext 9, then at the prompt dial this extension
    My ext: 277
    Express Hotline: 250

    Email MeMore Infovicente
    Vicente Garcia

    Vicente Garcia

    Express Service Advisor

    ABOUT ME: Vicente is your TXM advisor at Express Maintenance on Cerrillos Road. Vicente is a proud graduate of Espanola Valley High School.  He also likes classic cars and taking photos.
    WHERE YOU MIGHT HAVE SEEN ME: He commutes from Espanola.  Prior to coming to our dealership, he used to valet at a high end hotel in Santa Fe.
    FAVORITE THING TO DO OUT OF WORK: In his spare time, he enjoys camping and fishing.
    BUDDY TIP: Some days are great.  Some not so much.