Service Support Buddies

Service Support

Our service support team include shuttle drivers, porters and detail crew. Shuttle drivers Ernie and Francesco provide transportation to and from the dealership for our service customers. Porters assist us in moving vehicles around the lot. Our detail crew does a thorough cleaning inside and out of every vehicle we offer for sale.

  • Adan Herrera

    Adan Herrera

    Parts Driver

    Parts Direct: 505-795-7418
    For these Numbers call 505-982-1901 followed by ext 9, then at the prompt dial this extension
    Parts ext: 255
    Service ext: 256

    Email MeMore Infoadan
    Adan Herrera

    Adan Herrera

    Parts Driver

    FROM ME: Adan is a parts driver for our Parts Department.

    WHERE YOU MIGHT HAVE SEEN ME: Coming Soon

    FAVORITE THING TO DO OUT OF WORK: Coming Soon

    BUDDY TIP: Coming Soon

  • Daniel Herrera

    Daniel Herrera

    Porter

    Service: 256
    Service Page: 403

    Email MeMore Infodaniel
    Daniel Herrera

    Daniel Herrera

    Porter

    ABOUT ME: I’m a Buddy’s Buddy. You’ll see me around service, helping to move customer vehicles, check in customers, and assist in anyway I can.
    ABOUT ME: Coming Soon
    WHERE YOU MIGHT HAVE SEEN ME: Coming Soon
    FAVORITE THING TO DO OUT OF WORK: Coming Soon
    BUDDY TIP: Coming Soon

  • Eladio  Ramos Rodriquez

    Eladio Ramos Rodriquez

    Detail

    Service Appointments: 505-992-1787
    For these Numbers call 505-982-1901 followed by ext 9, then at the prompt dial this extension
    Service ext: 256
    Service Page ext: 403

    Email MeMore Infoeladio
    Eladio  Ramos Rodriquez

    Eladio Ramos Rodriquez

    Detail

    Eladio is a very polite to everyone.
    ABOUT ME: Eladio is very polite to everyone. He’s one of our detail technicians.
    WHERE YOU MIGHT HAVE SEEN ME: Coming Soon.
    FAVORITE THING TO DO OUT OF WORK: Coming Soon
    BUDDY TIP: Coming Soon

  • Elmer Franco

    Elmer Franco

    Detail

    Service Appointments: 505-992-1787
    For these Numbers call 505-982-1901 followed by ext 9, then at the prompt dial this extension
    Service ext: 256
    Service Page ext: 403

    Email MeMore Infoelmer
    Elmer Franco

    Elmer Franco

    Detail

    ABOUT ME: We know how to make your vehicle shine!
    WHERE YOU MIGHT HAVE SEEN ME: Coming Soon.
    FAVORITE THING TO DO OUT OF WORK: Coming Soon
    BUDDY TIP: Coming Soon

  • Ernie Griego

    Ernie Griego

    Shuttle Driver

    Direct: 505-670-8774
    Service Appointments: 505-992-1787
    Parts: 505-795-7418
    For these Numbers call 505-982-1901 followed by ext 9, then at the prompt dial this extension
    Used Car Recon ext: 205
    Service ext: 256
    Parts ext: 255

    Email MeMore InfoAbout Ernie
    Ernie Griego

    Ernie Griego

    Shuttle Driver

    Want to know the best way to get anywhere in Santa Fe?  Ernie is your man.   Ernie is our senior shuttle driver at Toyota of Santa Fe.   We keep those vans moving with no -charge transportation anywhere in Santa Fe from Express maintenance or Service at our Main Facility.

  • Francisco Ortego

    Francisco Ortego

    Shuttle Driver

    Direct: 505-660-2766
    Service Appointments: 505-992-1787
    Parts: 505-795-7418
    For these Numbers call 505-982-1901 followed by ext 9, then at the prompt dial this extension
    Used Car Recon ext: 205
    Service ext: 256
    Parts ext: 255

    Email Me
    Francisco Ortego

    Francisco Ortego

    Shuttle Driver

  • Henry  Alvarez

    Henry Alvarez

    Service PDI

    Service Appointments: 505-992-1787
    For these Numbers call 505-982-1901 followed by ext 9, then at the prompt dial this extension
    Service ext: 256
    Service Page ext: 403

    Email MeMore InfoHenry
    Henry  Alvarez

    Henry Alvarez

    Service PDI

    ABOUT ME: We know how to make your vehicle shine! Henry helps us check in our new vehicles.
    WHERE YOU MIGHT HAVE SEEN ME: Coming Soon.
    FAVORITE THING TO DO OUT OF WORK: Coming Soon
    BUDDY TIP: Coming Soon

  • Leo  Jr RODRIGUEZ

    Leo Jr RODRIGUEZ

    Detail

    Service Appointments: 505-992-1787
    For these Numbers call 505-982-1901 followed by ext 9, then at the prompt dial this extension
    Service ext: 256
    Service Page ext: 403

    Email MeMore Infoabout Leo
    Leo  Jr RODRIGUEZ

    Leo Jr RODRIGUEZ

    Detail

    Leo JR is the son of our Detail Manager. AND he’s joining the Family Business. WELCOME .

  • Leo  RODRIGUEZ

    Leo RODRIGUEZ

    Detail Manager

    Service Appointments: 505-992-1787
    For these Numbers call 505-982-1901 followed by ext 9, then at the prompt dial this extension
    Service ext: 256
    Service Page ext: 403

    Email MeMore Infoabout Leo
    Leo  RODRIGUEZ

    Leo RODRIGUEZ

    Detail Manager

    ABOUT ME: Minor scratches, stains in your vehicle? There’s a Buddy for it. That’ Us!
    WHERE YOU MIGHT HAVE SEEN ME: Coming Soon.
    FAVORITE THING TO DO OUT OF WORK: Coming Soon
    BUDDY TIP: Coming Soon

  • Leroy Apodaca

    Leroy Apodaca

    Parts Driver

    Parts Direct: 505-795-7418
    For these Numbers call 505-982-1901 followed by ext 9, then at the prompt dial this extension
    Parts ext: 255
    Service ext: 256

    Email MeMore InfoLeroy
    Leroy Apodaca

    Leroy Apodaca

    Parts Driver

    ABOUT ME: Leroy is one of our Albuquerque area parts driver. 
    WHERE YOU MIGHT HAVE SEEN ME: Around Albuquerque.
    FAVORITE THING TO DO OUT OF WORK: Being outside every chance he can.
    BUDDY TIP: Take everyday as it comes.

  • Marco  Mercado

    Marco Mercado

    Detail

    Service Appointments: 505-992-1787
    For these Numbers call 505-982-1901 followed by ext 9, then at the prompt dial this extension
    Service ext: 256
    Service Page ext: 403

    Email MeMore Infomarco
    Marco  Mercado

    Marco Mercado

    Detail

    ABOUT ME: We know how to make your vehicle shine!
    WHERE YOU MIGHT HAVE SEEN ME: Coming Soon.
    FAVORITE THING TO DO OUT OF WORK: Coming Soon
    BUDDY TIP: Coming Soon

  • Miguel Brizuela

    Miguel Brizuela

    Detail

    Service Appointments: 505-992-1787
    For these Numbers call 505-982-1901 followed by ext 9, then at the prompt dial this extension
    Service ext: 256
    Service Page ext: 403

    Email MeMore Infomiguel
    Miguel Brizuela

    Miguel Brizuela

    Detail

    ABOUT ME: We know how to make your vehicle shine!
    WHERE YOU MIGHT HAVE SEEN ME: Coming Soon.
    FAVORITE THING TO DO OUT OF WORK: Coming Soon
    BUDDY TIP: Coming Soon

  • Nina Romero

    Nina Romero

    Parts Delivery

    Parts Direct: 505-795-7418
    For these Numbers call 505-982-1901 followed by ext 9, then at the prompt dial this extension
    Parts ext: 255
    Service ext: 256

    Email MeMore InfoNINA
    Nina Romero

    Nina Romero

    Parts Delivery

    ABOUT ME: Nina asssts us in distributing our parts, accessories and any major packages throughout all our facilities.  Yes, there are more than just 2 buildings .  AND yes, she’s a lot stronger than she looks.
    WHERE YOU MIGHT HAVE SEEN ME: You’ve likely seen Nina in Santa Fe.  She is a proud graduate of Capital High School.
    FAVORITE THING TO DO OUT OF WORK: Nina is a major football fan.. especially the Raiders.
    BUDDY TIP: Be True to Yourself.

  • Raymond Salazar

    Raymond Salazar

    Parts Driver

    Parts Direct: 505-795-7418
    For these Numbers call 505-982-1901 followed by ext 9, then at the prompt dial this extension
    Parts ext: 255
    Service ext: 256

    Email MeMore InfoRaymond
    Raymond Salazar

    Raymond Salazar

    Parts Driver

    ABOUT ME: Raymond is one of our parts drivers.  He’s semi-retired but enjoys being around his friends.   He’s worked with us for many years,off and on.
    WHERE YOU MIGHT HAVE SEEN ME: Around Santa Fe. Raymond enjoys his motorcycle and being outside.
    FAVORITE THING TO DO OUT OF WORK: Raymond is a big Raiders fan. In his spare time, he enjoys spending time with grandkids.
    BUDDY TIP: Every Day is Precious. Make the most of them!

  • Victor Sotelo

    Victor Sotelo

    Porter

    Service Appointments: 505-992-1787
    For these Numbers call 505-982-1901 followed by ext 9, then at the prompt dial this extension
    Service ext: 256
    Service Page ext: 403

    Email MeMore Infovictor
    Victor Sotelo

    Victor Sotelo

    Porter

    ABOUT ME: Victor is originally from El Paso.
    WHERE YOU MIGHT HAVE SEEN ME: Victor works for us in the day, and works at a local restaurant at night.
    FAVORITE THING TO DO OUT OF WORK: Be with his growing family. Congratulations!!
    BUDDY TIP: Coming Soon

For All Service Support Positions

 All Service Support Position Qualifications

  • Ability to pay attention to detail
  • Positive attitude
  • Valid NM driver’s license and clean driving record.
  • Be professional & have a positive attitude.
  • Be able to work individually and as part of a team.
  • This is a Drug free workplace.

*All potential employees must pass pre-employment check

We Offer

  • Health insurance
  • Dental insurance
  • Vision, Life, Disability insurance
  • 401(k) plan with company match
  • Paid time off

 

Apply online at http://www.toyotaofsantafe.com/careers/ or see Paul Sandoval, Parts & Service Director at Toyota of Santa Fe.

For More information call: 505-992-1530 or email [email protected]

Service Porter

The Service Greeter/Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience and maintaining an orderly service parking area.

Responsibilities

    • Meeting and Greeting Service Customers
    • Drive customer and internal vehicles
    • Communicate with employees on daily process
    • Provide retail customer sales experience
    • Any other task assigned by manager
    • Pick up and deliver vehicles to sublet vendors and customers as directed
    • Move vehicles from intake area to storage area
    • Move vehicles inside and outside of Service Center to help achieve production standards
    • Maintain neat and orderly production by sweeping, removal of trash and discarded parts as well as other actions required to maintain the appearance of the production areas
    • Maintain other areas of the Service Center such as the offices, storage areas and around the outside of the Department
    • Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes
    • Save and tag all warranty parts for storage

    Service Detail

    Auto Service detail handle everything from a simple wash and vacuum to more intensive cleaning jobs, including hand washing vehicles, steaming and deodorizing interiors, and applying waxes, polishes, or protective agents to cars.

    Responsibilities

    • Wash, wax, and buff the vehicle.
    • Clean interior and exterior windows.
    • Vacuum and scrub interior of vehicle.
    • Clean engine and engine compartment. Apply dressing on tires and tire wells.
    • Conduct paint and finish repair and reconditioning when necessary
    • Support Service and Sales Department operations with clean and finely detailed vehicles
    • Install accessories and small parts as needed
    • Any other task assigned by manager

    Service Shuttle Driver

    The Shuttle Driver picks up and delivers customers to and from the dealership.The position absolutely requires a clean driving record.

    Responsibilities

    • Operates a passenger van safely and efficiently.
    • Responds to requests from dispatch or management for scheduled and unscheduled pick-ups or drop-offs.
    • Assists passengers in boarding and exiting vehicle.
    • Inspects exterior and interior of vehicle at beginning of each shift for properly operating headlights, turn signals, brake lights, interior courtesy lamps, air-conditioning or heating, warning lamps, mirror adjustment, properly inflated tires, windshield wipers, vehicle damage, etc. prior to moving vehicle.
    • Responsible for ensuring inside and outside of vehicle are properly cleaned and fueled on an ongoing basis.
    • Keeps interior of vehicle neat and orderly.
    • Accurately completes driver sheet for each shift with information including number of passengers, pick-up and drop-off times, mileages, destinations, etc.
    • Treats all guests, customers, and other persons in a courteous, friendly and professional manner.
    • Follow COVID-19 prevention guidelines and procedures.
    • Disinfect vehicle between uses.
    • May also be required to perform other related duties as requested.

    Parts Driver

    The Parts Driver drives company vehicles to pick up and deliver parts in the local area.

    Responsibilities

    • He or she transports products from local parts sources and delivers them to our dealership.
    • The Parts Driver operates within the legal speed limits and in a safe fashion at all times.
    • Ability to lift load and deliver merchandise.
    • The ideal candidate has a high school diploma or GED, an unrestricted driver’s license, and a clean driving record.
    • Candidates must be able to drive both automatic and standard-transmission vehicles and must have basic mechanical skills to perform minor vehicle maintenance (checking and topping off fluid levels, maintaining tire pressure, performing vehicle safety checks, etc

    Delivery

    Delivery receives and distributes deliveries throughout our dealership. This position is similiar to our delivery drivers except this person is assigned to work primarily at the dealership, and deliver within our facilities.

    Responsibilities

    • The Parts Delivery person picks up and deliver parts and other items within our facilities
    • Ability to lift load and deliver merchandise.