Warranty
ADVANTAGE#12 Warranties
TOYOTACARE! CERTIFIED USED! USED WARRANTIES!
12a Any used vehicle without a warranty comes with a minimum 6 months or 6000 miles, whichever comes first. Minimum warranty comes with parts & labor up to $2000. Parts and labor up to $2000 for the next 6 months or 6000 miles, whichever comes first.
12b Used vehicles, including those over 120,000 miles come with a 7-day exchange policy. . Maximum of 200 miles additional on vehicle from when it was purchased. Customer responsible to pay .50 cents per mile plus any wear and tear on the vehicle. Receive full purchase price less excess miles and damage towards purchase of another used vehicle at retail price. Toyota of Santa Fe has the right to refuse under certain circumstances. Subject to change without notice.
12c All New Toyotas come with ToyotaCare. a no cost maintenance plan with 24-hour roadside assistance! ToyotaCare covers normal factory scheduled service for 2 years or 25,000 miles, whichever comes first. See Toyota dealer for details and exclusions. 24-Hour Roadside assistance does not include parts and fluids, except emergency fuel delivery. Valid only in the continental U.S. and Alaska.Valid only in the continental U.S. and Alaska.
12d Certified program includes 12-month 12,000 miles limited comprehensive warranty; 160 point inspection; 7-year/100,000 mile limited powertrain warranty and roadside assistance.
Every new Toyota comes with ToyotaCare, a maintenance plan that covers normal factory scheduled service for 2 years or 25,000 miles, whichever comes first, and 24 hour Roadside Assistance for 2 years, unlimited mileage.
NO COST SERVICE
ToyotaCare covers normal factory scheduled maintenance for 2 years or 25,000 miles, whichever comes first. Certain models require a different maintenance schedule as described in their Maintenance Guide.
- Engine Oil & Filter Change
- Consult the vehicle’s maintenance Guid for facotry recommended service and intervals. Vary by model
- Multi-point inspection.
- Rotate Tires
- Inspect & Adjust Fluid Levels.
Roadside Assistance
For Roadside Assistance click here or call: 1‑800‑444‑4195. Roadside Assistance does not include parts and fluids, except emergency fuel delivery. See Toyota dealer for details and exclusions. Valid only in the
continental U.S. and Alaska. 24-hour service available at no cost for 2 years from the effective date and unlimited miles.
- Battery jump starts
- Lockout Protection
- Tire Service
- Impaired tire will be replaced with your inflated spare
- Emergency Fuel Delivery
- Up to 3 gallons, no more than 2 times/month
- Fuel Delivery will not apply to Fuel Cell and Electric Vehicles
- Towing
- Towing for Mechanical breakdown or collison recovery to the nearest Toyota dealership ( or to the Toyota dealership of your choice within 25 miles of teh nearest dealer) except alternative fuel vehicles.
- Reimbursement for towing to the nearest authorized servicing facility
- Excludes Fuel Cell and Electric vehicles, which may be towed to the nearest authorized servicing dealer or authorized fueling station.
- Toll-free call for service, 24 hours a day, 365 days a year. For Roadside Assistance call: 1‑800‑444‑4195
- Winching
- Extrication from any ditch, mud, sand or snow.
- Vehicle must be immediately adjacent to a regularly travelled road and capable
of being serviced with standard servicing equipment.
Price does not include $379 dealer service delivery fee.
Price does not include $379 dealer service delivery fee. Your Toyota must have 31,000 miles or less and be within 37 months of date of first use. This program is for 4 years or 45,000 miles, whichever comes first. From the date of first use or 45,000 miles, whichever comes first. Date of first use is when your new vehicle is first put into service. Vehicle is considered new at date of first use if vehicle has 799 miles or less on the date vehicle was first put into service.
Maintenance Services
- Engine oil filter change
- Consult the vehicle’s Maintenance Guide for factory recommended service and intervals. Service requirements and intervals vary by model. Excludes those items listed in the Maintenance Guide under Special/Severe Operating Conditions.
- Cabin and filter
- Engine oil filter
- Rotate tires
- Multipoint inspection
- Inspect and fluid levels
- Toyota Genuine Parts
- Toyota trained technicians
Roadside Assistance
For Roadside Assistance click here or call: 1‑800‑444‑4195. Roadside Assistance does not include parts and fluids, except emergency fuel delivery. See Toyota dealer for details and exclusions. Valid only in the
continental U.S. and Alaska.
- Battery jump starts
- Lockout Protection
- Tire Service
- Impaired tire will be replaced with your inflated spare
- Emergency Fuel Delivery
- Up to 3 gallons, no more than 2 times/month
- Fuel Delivery will not apply to Fuel Cell and Electric Vehicles
- Towing
- Towing for Mechanical breakdown or collison recovery to the nearest Toyota dealership ( or to the Toyota dealership of your choice within 25 miles of teh nearest dealer) except alternative fuel vehicles.
- Reimbursement for towing to the nearest authorized servicing facility
- Excludes Fuel Cell and Electric vehicles, which may be towed to the nearest authorized servicing dealer or authorized fueling station.
- Toll-free call for service, 24 hours a day, 365 days a year. For Roadside Assistance call: 1‑800‑444‑4195
- Winching
- Extrication from any ditch, mud, sand or snow.
- Vehicle must be immediately adjacent to a regularly travelled road and capable
of being serviced with standard servicing equipment.
Price does not include $379 dealer service delivery fee.
- Warranty honored at over 1400 dealers in the U.S. and Canada
- Must pass 160-Point Inspection (165 for FCV, 174 for Hybrids)
- To qualify as a certified vehicle, Toyota-dealer trained technicians complete any necessary repairs and reconditioning following inspection. Our goal is to ensure that every TCUV has that like-new look and feel that you would expect in a certified used vehicle.
- Every Toyota Certified Used Vehicles comes with a free CARFAX® Vehicle History Report
- No Additional cost
- Full Report
- BuyBack Guarantee
12 months/12,000 miles
Limited Comprehensive Warranty
Whichever comes first from date of Toyota Certified Used Vehicle (TCUV) purchase. Program available in continental U.S. and Canada. See TCUV Warranty Supplement for details.
- Provides our highest level of coverage available.
- It’s transferable at no cost, for added resale value.
- Covers any repair or replacement of components which fail under normal use due to a defect in materials or workmanship.
7 years/100,000 miles
Coverage begins from date of purchase or 100,000 total vehicle miles.
Limited Powertrain Warranty
- Engine Components
- Manual Transmission
- Automatic Transmission
- Axle Assembly Components
- Hybrid Components
- Fuel Cell Components*
Roadside Assistance
See TCUV Warranty Supplement for details. For Roadside Assistance call: 1‑800‑444‑4195
- Flat tires, lockout service, jump starts
- Fuel Delivery
- Up to 3 gallons, no more than 2 times/month
- Fuel Delivery will not apply to Fuel Cell and Electric Vehicles
- Towing
- Towing for Mechanical breakdown or collison recovery to the nearest Toyota dealership except alternative fuel vehicles.
- Reimbursement for towing to the nearest authorized servicing facility
- Excludes Fuel Cell and Electric vehicles, which may be towed to the nearest authorized servicing dealer or authorized fueling station.
- Toll-free call for service, 24 hours a day, 365 days a year. For Roadside Assistance call: 1‑800‑444‑4195
8 years/100,000 miles HYBRID
Whichever comes first, from original date of first use when sold as new. The HV battery may have longer coverage under emissions warranty. See Owner’s Warranty and Maintenance Guide for details.
Fuel Cell Vehicle
- key fuel cell (fc) components including the FC stack and power control unit
- FC hydrogen tanks
- hybrid battery pack and ECU
- FC air compressor, boost converter and ECU
- hybrid control module (power management control module)
- hydrogen fueling ECU
Hybrid Related Components
from the 2020 Model Year Forward, every Toyota Certified Used Vehicle hybrid related components.
- HV battery may have longer coverage under emissions warranty. See Owner’s Warranty and Maintenance Guide for details.
- It’s transferable at no cost, for added resale value
*Covers normal factory scheduled service for 2 years or 25,000 miles, whichever comes first. See your Toyota dealer for details and exclusions. Valid only in continental U.S. and Alaska.
**This special service offer available exclusively in the Service Drive.
1 Additional services may be recommended for your vehicle based on special operating conditions. These additional services are not covered by your agreement and are your responsibility.
2 The use of a synthetic grade engine oil may be indicated for your vehicle. Synthetic oil and filter changes may be required less often. Consult your vehicle’s Scheduled Maintenance Guide for factory-recommended oil grade and service intervals.
3 Roadside Assistance does not include parts and fluids, except emergency fuel delivery. Valid only in the continental U.S. and Alaska.