Crushed it today. We were not great customers and Daniel still made it easy and friendly. Thank you!

Good service

Called to ask if they take walk ins so I traveled 1hr+ to Santa Fe to get here, not to mention I traveled 350+ miles from a different state and my 15k service was coming up during this trip. The closest service center where I live is 2.5 hrs away so being able to walk in was a blessing. Quoted 2 hours at the longest which was fine since I was going to go eat and drop off another vehicle down the road for tires. It take about 1hour 15min as I was called during lunch. Great customer service here. I would highly recommend this location for your maintenance needs.

I'm give these folks much respect for pointing me to another service when they weren't able to get to me for a few days. That means a lot to me and will reach out to them in the future without hesitation.

The receptionists were friendly and knowledgeable. The mechanic had a live camera that showed what he was doing as he verbally explained it.

Scheduled service of picking up a 2nd key for my 2023 Rav4 Prime. Took 45 minutes to program the key and then I was off. Quality service that was on time and no hassle - thank you!

Over the years, I have purchased a number of new and used cars, and have had varying experiences of dread and stress. The process this time was fantastic in all sorts of ways but I owe the positive experience to my salesman, Juan Acosta. Not only does he know the product he is selling, but his way of selling you a car is certainly not typical. It was even fun! I am now an owner of a new Rav4. Thanks Toyota of Santa Fe and Juan!!!

This is my favorite Toyota dealership to have my sweetheart 2007 Highlander serviced at. I trust the service technicians because they send me videos of the inspections, every service I’ve received has been solid, and I feel that my vehicle is always very well taken care of. Izaiah O. has been an ultimate joy and reigns supreme when it comes to consistent communication, as well as working with my schedule and budget for services. Today I received a major service on my Highlander and Izaiah was kind enough to arrange for my partner and I to be dropped off to work and picked up. The shuttle drivers were kind, punctual, and easy to communicate with.

Was on vacation when my trac off and engine light came. Had the best service ever from Brian Brannan in service. Friendly, knowledgeable, explained everything to me. Got me back on the road right away. Jim the tech and Francisco the shuttle guy were great also. Great people, great dealership.

I'm from out of town and they helped me right away even getting a specialist to come and check my car out Such wonderful and helpful people

Quick and efficient! One day they looked slow and took me with no appointment. Very nice and professional.

Jereme is an awesome Salesman at Toyota of Santa Fe he is a five star employee he helped US get a our amazing car and the finance department was extremely friendly and I recommend stopping by and asking for Jereme. Thanks again Jereme for everything!

Roger in the service department was great to work with when my GR went sour. I'm grateful with the work that was done.

My sales contact was Noure, when I first walked in. He came across as genuine, personable, no pressure, and very helpful. That's really what brought me back the next day, with an appointment to look at specific vehicles. Noure recommended I look at some other used vehicles, that better matched my financial goals. Wow, was I fortunate to find the car he steered me towards. I feel like I got a great car, with low mileage, at a great price. After I settled on a choice, it was smooth sailing through finance, with Edgar. You won't go wrong asking for Noure when you walk in.

Our sales guy was Nouri. He was very helpful, personable and non pressure y. Our Finance Guy was Edgar he was so professional and also non pressurey. Del Norte Credut Union was there on spot to finance which also made it easy. We got a good deal and felt well taken care of. Thanks guys!

Recently, we had the pleasure of working with Joe Anchondo at Toyota of Santa Fe to purchase two vehicles. Joe stands out as a gem in the car sales world. Rather than the high-pressure tactics we've encountered elsewhere, Joe was refreshingly down-to-earth, friendly, and relaxed. Our situation, involving an interstate move and a tight timeline, made the purchase quite challenging. But Joe rose to the occasion, working diligently to source the 4WD vehicles we needed and ensuring a swift delivery. What truly sets Joe apart, though, is his warm and affable personality. He turned what could have been a stressful endeavor into a genuinely enjoyable experience, making us feel valued every step of the way. His commitment to going the extra mile for his clients left a lasting impression. If you're considering a vehicle purchase in Santa Fe, we wholeheartedly recommend seeking out Joe Anchondo at Toyota. He's truly in a class of his own!

I recently paid a visit to the Toyota dealer due to my air conditioning, went out in my Toyota truck. Wasn’t sure what was wrong with it so paid money for them to hook it up to their machine to see what was actually wrong. After them running diagnostics found out it was my AC compressor and they gave me an estimate. Estimate was average cost and I have made an appointment in two weeks to go get it fixed. When I was at my last appointment, I have to say everyone at this Toyota dealer is so polite, nice and professional. I had to wait approximately two hours for them to finish doing the diagnostics on my vehicle. If you are waiting for your vehicle, this Toyota dealer offers free, shuttle rides. I cannot say enough about how everyone here is so polite and nice, and I highly recommend this business.

Phillip and Les were great! They do everything possible to meet your needs. They were super knowledgeable!

We ABSOLUTELY LOVE the service department of this dealership and the head mechanic, Joe Rodriguez! The repair work is never short of amazing. They are ethical, honest, friendly, and extremely knowledgeable and professional. They definitely set the standards around town. Thank you for such great, quality work Joe! We greatly appreciate it and highly recommend this dealership and service department!!!

It took almost two weeks to get an appointment here. It wasn't a problem. Just something to keep in mind. I booked my appointment online. Process was really simple. I showed up at my allotted time. Check-in was really quick. I probably waited less than an hour for an oil change and tire rotation. Everything went smoothly. I have nothing to complain about.

I’m absolutely happy with my truck I brought from this dealership and even more happy with the customer service I received. Juan the salesman was super polite and nice he helped me get through every step of the way and went above a beyond expectations he is truly amazing and I can’t thank him enough. If you decide to come get a car from them I definitely recommend asking for Juan you won’t regret it. Thank you so much Juan for helping me out with my truck and I will be definitely be recommending everyone to come and get there cars from y’all!

It’s unwise to purchase a car from New Mexico when you reside in Ohio, right? WRONG. At least when Juan Acosta, half salesman, half superhero, is on the job. Juan made every step of the process easy and helped me get the exact car I wanted. You can rest assured that Juan will take the very best care of you. Thank you, brother! 🏁❣️🕺🏻

Let me begin by saying that it certainly is the customer service that closes the deal. Thank you to Juan Acosta who helped me find exactly what I was looking for. I hardly find the time or patience to write reviews but his service was truly above a beyond. He was kind and friendly, but more than that he was timely and diligent. This might be what you would think is an obvious mannerism of customer service to some, but I had visited many other dealerships where this wasn’t the case. I appreciate Juan for making sure to follow up on what I asked for. I had a tight timeline and very specific interests in the car I wanted and he made it happen. Look, I get selling cars is bread and butter for car sales men, but too often I felt very pushed into buying something I wasn’t completely comfortable or sure about. One dealership tried to sell me a car I didn’t even get to test drive because they needed to be preordered(6-8 months). One dealership kept trying to sell me all the cars I specifically didn’t ask for. No other dealership in Albuquerque seemed to have any cars I could just test drive without being wildly out of my budget. At Carmax you had to schedule a test drive. Scheduling a test drive is not an issue, I know people are all very busy. The issue is when they connected you to someone out of state to tell them all the things you wanted to test drive just to connect you to someone in state so you could then repeat everything you had just told the other person on the phone and then for that person you are currently on the phone with to send you many car links to all the cars you specifically said you did not want to test drive! Anyways back to my stellar review of Juan. I appreciate him for his honesty and even more so on his relaxed demeanor. For making this experience as smooth and as easy as possible. For getting back to me quickly and making sure I had all my questions answered. For working with me and around the inconveniences! I felt at ease and very comfortable and well taken care of. If you wish to be well taken care of in your journey for a new car, you need to talk to Juan Acosta. I am very grateful for to him for making it an overall great experience.

Prompt and assured me of the timing to complete service. Always appreciate the customer service. I also appreciate the overview of service done and what to expect the follow up service.

The kind staff performed the basic maintenance. I was able to join a meeting (on-line) in the "guest work area" somewhat isolated from the main waiting area while they serviced my vehicle. Even enjoyed a complementary mini latte from the coffee area. Overall a great experience.